Privacy Policy

Last updated: 19 August 2026

This Privacy Policy explains how Solara London ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website. Solara London is a trading name of Bond Establishment, which acts as the data controller.

1. Information We Collect

When you make a purchase or attempt to make a purchase, we collect the following information:

Order information: your name, billing and shipping address, email address, phone number, and payment details.
Device information: details about the browser and device you use to access our site, your IP address, and how you interact with our site.
Account information: your order history and any preferences you save.

2. How We Use Your Information

We use the information we collect to process and fulfil your orders, communicate with you about your order, screen orders for potential risk or fraud, improve our website and services, comply with our legal obligations, and — where you have agreed — send you marketing communications.

3. Sharing Your Information

We share your personal information only where necessary to provide our services or where required by law. This may include payment service providers, shipping and logistics companies, analytics and marketing service providers, and government authorities where required.

All service providers are obliged to handle your data confidentially and securely. Our store is hosted by Shopify, which processes personal data on our behalf in order to operate this website.

4. Cookies

Our website uses cookies to improve user experience, analyse visitor statistics, and support marketing efforts. For more information, please see our Cookie Policy.

5. Data Retention

Your personal data is not stored longer than necessary for the purposes described above, or as required by statutory retention obligations.

6. Your Rights

You have the right to obtain information about the data we store about you, to have inaccurate data corrected, to request deletion of your data, to restrict or object to the processing of your data, and to receive your data in a portable format.

To exercise your rights, please contact us at info@solaralondon.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Security

We implement appropriate technical and organisational security measures to protect your personal data from loss, misuse, or unauthorised access. All payment information is processed via secure and encrypted connections. See our Payment Policy for details.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes to our services. The latest version will always be available on this page.

9. Contact Information

Store name: Solara London
Company name: Bond Establishment
Company number: KvK 96617608
VAT number: NL005221243B51
Company Address: Abbert 16, 1132 AH Volendam, Netherlands
Email: info@solaralondon.com

We aim to respond to all enquiries within 24 hours on business days.

See also our Cookie Policy, Terms of Service, and Legal Notice.