Privacy Policy
Privacy Policy
Protecting your personal data is important to us. This privacy policy explains what data Solara London collects, how we use it, and what rights you have regarding your personal data.
Controller
Solara London
📧 info@solaralondon.com
What data do we collect?
We may collect the following personal data:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information
- IP address
- Device and browser information
- Order history
- Information about your use of our website
Purpose of data processing
Your data is used exclusively for the following purposes:
- Processing and shipping your orders
- Providing customer service
- Communication regarding orders and inquiries
- Improving our website and services
- Fraud prevention and security
- Compliance with legal obligations
Disclosure to third parties
Your data will only be shared with third parties where necessary to provide our services or where required by law.
This may include:
- Payment service providers
- Shipping and logistics companies
- Analytics and marketing service providers
- Government authorities, where required
All service providers are obligated to handle your data confidentially and securely.
Storage period
Your personal data is not stored longer than necessary for the respective purposes or as required by statutory retention obligations.
Cookies
Our website uses cookies to improve user experience, analyze visitor statistics, and support marketing efforts.
For more information, please see our Cookie Policy.
Your rights
You have the right to:
- Obtain information about the data we store about you
- Have inaccurate data corrected
- Request deletion of your data
- Restrict the processing of your data
- Object to the processing of your data
- Receive your data in a portable format
To exercise your rights, please contact us at:
📧 info@solaralondon.com
Data security
We implement appropriate technical and organizational security measures to protect your personal data from loss, misuse, or unauthorized access.
All payment information is processed via secure and encrypted connections.
Changes to this privacy policy
We reserve the right to update this privacy policy at any time to reflect legal requirements or changes to our services.
The current version will be published on this website.
Contact
Solara London
📧 info@solaralondon.com