Terms and Conditions

These Terms and Conditions apply to all orders placed through the Solara London website.

1. Scope
By submitting an order, you agree to these Terms and Conditions.

2. Product Information
We strive to present all products and information on our website as accurately as possible.
Despite careful review, occasional typos, technical errors, or minor discrepancies may occur.

3. Orders and Payment
Orders are only processed after successful receipt of payment.
Available payment methods may vary by country and availability. The payment methods offered are displayed during the checkout process.

4. Processing and Delivery

• Processing time: 1–3 business days
• Average delivery time: 5–10 business days

You will receive a confirmation with a tracking number after shipment.
Delivery times are estimates and may, in exceptional cases, deviate due to logistical circumstances.

5. Returns and Cancellations
For returns, the terms of our separate Return and Refund Policy apply.

6. Liability
Solara London is not liable for loss or damage if tracking confirms that the order was successfully delivered to the address provided by the customer.
Please check your delivery address carefully before completing your order.

7. Intellectual Property
All content on this website, including text, images, graphics, logos, and designs, is the property of Solara London or is used with appropriate permission.
Use, reproduction, or distribution without prior written consent is not permitted.

8. Complaints
Complaints can be sent in writing to the following email address:
📧 info@solaralondon.com
We aim to respond to your inquiry within 2 business days.

9. Governing Law
These Terms and Conditions are governed by the law of the Federal Republic of Germany.
Should any provision of these terms be wholly or partially invalid, the remaining provisions shall remain unaffected.

Contact
Solara London
📧 info@solaralondon.com